Smartideas

Straight talk about major, mid-level and legacy gift fundraising to help you be a better fundraiser

Why Response Rates Don’t Matter

It always frustrates me to hear fundraisers or their consultants concern themselves with vanity metrics like response rates for lead generation efforts.  Honestly, I’m tired… Read More


Donor target ask amounts offend me

I keep seeing software or wealth screening companies providing fundraisers with target ask amounts. I don’t get it. How on earth can a software provider… Read More


The difference between wealth screening and wealth appending

First, wealth screening. Over the past 10 to 20 years, wealth screening has become a common practice for fundraising shops. But staff should always remember… Read More


10 reasons why donors and fundraisers like Rollover IRA giving

We’re getting pretty good at marketing rollover IRAs here at MarketSmart. Here are some of the things we’ve learned as we’ve crafted a value proposition… Read More


Stop SPAMMING your supporters with planned giving e-newsletters

Wiz-bang tech? I was talking to a fundraiser and he said, “We’ve got this cool system that includes pre-written estate planning e-newsletters I can send to… Read More


Don’t survey your donors unless you have cultivation ready to go

Let’s start at the beginning. Almost 10 years ago, when MarketSmart was a marketing agency for private sector businesses and I first offered to help… Read More


Why you should never get a job and go to work

I taught my kids to avoid using the words job, work and can’t. To me a job is what some people get so they can work to get money; and if they fail to find one, they might say it’s… Read More


Top 2 cringeworthy things some fundraisers say to major donor prospects (and what they might want to say instead)

1. “I’d like to meet you to update you / tell you what we do / tell you what we’ve been doing, etc.” I’ve had… Read More


A powerful new way to deliver value to your future supporters

If you work for a college or university, you already know that many of your donors give because of the experience they had when they attended your institution. For… Read More


7 big reasons why capacity is so hard to uncover (how the rich hide their wealth)

Here’s how the ultra-rich make sure you can’t figure out how much money they really have: They figure out ways to evade taxes entirely They use… Read More


Is a day of reckoning coming for fundraisers and their employers?

Fundraisers like you are in a difficult spot. You’re constantly being asked to raise more money by your board of directors, but you don’t have… Read More


Are you chasing wealthy people or philanthropists?

Wealthy people are not necessarily philanthropists. But philanthropists are usually wealthy. When organizations develop their lists, I think, perhaps, a little too much attention is… Read More


Why your nonprofit’s donor survey could be causing more harm than good

Thinking about sending out a donor survey? If so, be sure to use the survey responses properly so you ‘speak’ personally and relevantly to each… Read More


How to put marketing automation to work for your nonprofit’s fundraising

Catching up. If you read all my previous posts (starting here) about how you can use marketing automation to raise more major and legacy gifts,… Read More


Are you playing games with your supporters?

Sadly some fundraisers think they’re playing a game. But if only one participant is playing, what’s the other one doing? Being played! At its core,… Read More


What’s really wrong with moves management?

A lot of people feel uncomfortable with moves management but they don’t know why. I think discomfort might arise because it focuses a lot on you and… Read More


Mass marketing, relationships and trust

One-to-many marketing/fundraising relationships are the same as personal relationships. Trust is essential. But, if you send spammy emails and direct mailers that are impersonal, irrelevant, interruptive,… Read More


Top 5 reasons why it might be time to kill donor visit quotas!

Quotas… YUCK! Many major and planned giving professionals are required to secure and carry out a certain number of face-to-face visits each year. This is… Read More


How to increase the likelihood that your major or legacy donor prospects will engage in a meaningful conversation with you by 700%

  Follow-up failure. Follow-up failure is prevalent in every business category around the world. In 2011, the Harvard Business Review studied 2,241 U.S. companies to see… Read More


How asking for advice helps fundraisers: (1) qualify donors for their portfolios AND (2) build deeper relationships

Your donors want a partner, not a solicitor. Partners ask for advice before asking for money. Partners looking for advice are looking to collaborate. Partners… Read More


Have I mentioned how self-actualization ties in with why donors give?

Self-actualization (realizing one’s full potential) rests at the top of Maslow’s hierarchy of needs. Donors aim for self-actualization and giving helps them make progress toward that goal…. Read More


Do you really need to buy a planned giving website?

In most cases, for most nonprofits… NO! You don’t need to buy a planned giving website. Here’s why:  For decades, nonprofit leaders and staff have… Read More


3 reasons why your donors and donor prospects won’t call you back

Frustration! Recently I was visiting a customer and one of the fundraisers was very frustrated. Thanks to our system, lots of donors disclosed that they already left… Read More


Why your job is really about developing heroes, not dollars

People want to see themselves as good, just, righteous, and so on.  In other words, they want to be heroic. They want to change the… Read More


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