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Have some fun with MarketSmart’s word search!

Want some fun? My team recently created a word search for our new interns. It includes a bunch of different words and phrases used in the… Read More


Thank you

Thank you! You can now access this webinar recording below If you need anything else, please reach out to us via marketing@imarketsmart.com    Check Out These… Read More


How to discover planned gifts using interns because you can't afford a telemarketing firm

1. Make sure the intern cares about your mission 2. Have the intern view videos, read reports and talk to program staff (and beneficiaries) so… Read More


Opportunities vs. Problems: Which will your donors support?

I’ll cut to the chase. People want to take advantage of opportunities more than they want to solve problems. Here’s how it works in fundraising. “Problem” messages:… Read More


Thank you

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Stop shaming your supporters!

So I’m out having lunch with one of my fellow CEO buddies. I do that a lot. It’s very lonely being a CEO so I… Read More


Dr. Russell James' Greatest Hits: Free fundraising webinars and eBooks

Want more interesting research from Dr. James? Here you go: News from the Ivory Tower: Webinar   Words that Work: Webinar Words that Work: eBook… Read More


Proof that planned gifts increase annual giving revenue

We really need to thank our lucky stars for Dr. Russell James!   He painstakingly reviewed 20+ years worth of data from a federally funded,… Read More


Where are your donors going if not to you?

These days, many nonprofits are seeing their lists erode. Oddly, for each organization, they are losing more donors than they are acquiring. However, giving as… Read More


How many ways can you say "thank you" to a donor?

According to an article in the Journal of Economic Psychology, saying thank you can actually have a negative effect on your relationship with a supporter…. Read More


Another highly requested blog post on why people give

You may have heard that the reason why people give is because they were asked. For many years, this saying has motivated fundraisers to get… Read More


My Gift To You This Holiday Season

A lot of people have asked me, “Can you really achieve planned gift marketing success online?”   They didn’t believe me when I first came… Read More


The Rule of 7 vs. 3-to-1 fundraising

Jerold Panas’ classic fundraising book Mega Gifts published in 1984 includes a story about a zoo’s board member named Mary G. Roebling. According to Jerold,… Read More


Why Journalism and Fundraising Make Good Bedfellows

I was a Journalism major. Actually, that was a huge accident. I really wanted to be a Business Major. My dad was an entrepreneur. My… Read More


4 amazing quotes about how to treat your donors (from the Fortune 500)

Related Posts >> 5 Ways You Can Ensure That Your Supporters Never Feel “Donor Remorse” >> Words That Work: Phrases that Encourage Planned Giving Recommendations… Read More


How to get great fundraising advice without reading an entire book

I love to sit down and read about marketing and fundraising. I often find myself ordering books from Amazon because I like the titles and… Read More


People won’t give til’ it hurts?

Sometimes I feel like I should make a list of all the silly things I hear fundraisers say. Here’s one I heard recently that just… Read More


7 Simple Lessons to Remember from Dr. Russell James About Planned Gift Marketing

Use family words (stories and simple, colloquial words) not formal words Use social examples/norms such as: Many of our donors like to make a gift… Read More


How to Optimize Your Planned Giving Inserts for Results in 6 Steps

I always recommend including inserts with my clients’ annual fund thank you letters. Doing so builds awareness for planned giving (in general) and generates leads…. Read More


10 Things You Should Do to Be Happier in 2015

This year we’ve been talking a lot about what makes donors give more. We’ve worked with our pal Dr. Russell James to determine which “words… Read More


5 Big Reasons For My Gratitude This Thanksgiving

If you had ever received a “Thank You” note from me, you’d remember that the inside says, “Gratitude is the Best Attitude” because I am… Read More


Why Organizations That Institute the Greatest Demands for Accountability Perform So Poorly

For the most part, everyone agrees that metrics are good. Accountability is good – even for major gift officers. Generally speaking, measuring what you do… Read More


4 Ways Your Assumptions about Major Donors Are Hurting Your Fundraising

You know that feeling when you’re talking to someone, and you realize they’ve already made up their mind about you? It happens in dating, in… Read More


3 Ways Major Gift Fundraisers Can Talk About Legacy Giving Without Reminding Donors About Death

Planned gifts often constitute some of the biggest gifts charities ever receive. But winning them requires you to make the donor think about their own… Read More


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