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5 best practices for delivering progress reports to your major gift and legacy supporters

Tony Robbins, the author of Money: Master the Game, discussed “How Progress Equals Happiness” earlier this year on Oprah’s digital web-show – #OWNSHOW. So true!… Read More


The number one reason why people give is not what you think

You may have heard that the reason why people give is because they were asked. For many years, this saying has motivated fundraisers to get out there and… Read More


Are You Ready for a Capital Campaign?

Evaluate your organization’s internal and external readiness to conduct a capital campaign. Linda Lysakowski, ACFRE, offers deep insights into the infrastructure needed to run a successful campaign — board involvement, staffing, technology, and the case for support. Grab a pen and a pad! You’re going to need it.


How many LinkedIn contacts do you have?

I’m always surprised when I click on a major gift or planned gift fundraiser’s LinkedIn profile and see that they only have 30, 50 or… Read More


Are face-to-face meetings with donors overrated?

When I first got into professional sales at Washingtonian Magazine I was taught that the only way to really sell anything was to get face-to-face… Read More


The top 10 reasons why your donor outreach fails

Here’s a list of top 10 reasons why your donor outreach fails: #10. It’s boring #9. It’s impersonal #8. It’s irrelevant #7. It lacks emotion… Read More


12 Fundraising Questions Major and Planned Gift Officers Should Be Asking

Everyone says the number one reason why people give is because they were asked.   I think this axiom might need a bit of a… Read More


What makes a great Gift Officer great? 5 traits

Great Gift Officers have common traits. Here they are: Genuine curiosity. They ask donors questions and they truly care about the answers. They don’t sound… Read More


How to determine whether or not you should fire your planned gift marketing vendor

If you’re concerned that you might be getting marketing advice from a firm that’s behind the times, ask yourself the following questions:  Do they use the… Read More


Most planned gift prospects don’t ever want to meet you

That’s right. Most planned gift prospects actually don’t ever want to meet you. They’ll even go so far as to tell you that they will… Read More


How many ways can you say "thank you" to a donor?

According to an article in the Journal of Economic Psychology, saying thank you can actually have a negative effect on your relationship with a supporter…. Read More


Our 5 most popular blog posts (according to our subscribers)

Each year I like to review which blog posts were viewed most by my subscribers (and which were viewed least). Here are the top 5:… Read More


Would you give money to this person?

Trust is crucial, necessary and vital.  I think all of us would agree that one of the most basic reasons why any major donor would… Read More


Why a single tambourine is annoying and what you can do about it

Bang-jangle! Bang-jangle! Bang-jangle! That’s the sound of a lone tambourine. Sounds good if it’s accompanied with music and it follows a consistent cadence. But when it’s… Read More


2 things you need to know for direct marketing

If you’re working on a direct marketing effort for major and/or planned gifts, there are just two things you need to know: 1. What’s really… Read More


Proof that high-dollar donors are more loyal than low-dollar supporters

Recently I made some new friends at The Fundraising Effectiveness Project and they shared some awesome research findings with me.  You can see the first one… Read More


The best 2-step plan for legacy gift marketing

1. Generate leads using social norms, family reminders and non-death-related packages Social norms = “Many of our supporters have done this too!” Family reminders =… Read More


The 3 types of planned giving prospects

1. Disclosers – For these folks (breaking into two basic categories) you need to remember that, unless their gift is irrevocable, they are still prospects. “YES, LET’S… Read More


Everything you need is already in your database

In the late 1800’s, a motivational speaker gave a speech over 6,000 times.  His name was Russell Conwell and his traveling lecture was titled Acres… Read More


MarketSmart Privacy Statement

MarketSmart, L.L.C. (“MarketSmart”, “we” or “our”) respects your privacy and is committed to maintaining the privacy and confidentiality of personal data we collect. The purpose… Read More


Ya Gotta Give ‘Em Value

Too often people engage with charities but get very little in return. Yet, they keep trying.   They’ll involve themselves with your charity over and over… Read More


5 Ways You Can Ensure That Your Supporters Never Feel “Donor Remorse”

It’s still stings. Every single time I see that nonprofit organization’s logo, it hurts.   I had been making donations to this charity every year… Read More


What’s Wrong with “Ask > Thank > Report > Repeat”

My pal Steven Screen is one of the best fundraising copywriters in the U.S. Seriously! He and his friend Jeff Brooks have a great podcast… Read More


3 Actions You Can Take if Your Nonprofit Website Looks Like a Brochure and Acts Like a File Cabinet

Most nonprofit websites really stink!    There, I said it.   Why? Because they are simply online brochures or, worse, filing cabinets of stuff you… Read More


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