Product Updates

Dividing the “might consider” stage into two unique consideration stages

Where we were

Our Dashboard scoring algorithm grouped two deferred qualification responses (“Not now, but in the future I would definitely be interested” and “Not now, but in the future I might possibly be interested”) into one consideration stage, might consider

What’s changed and why?

Over the years, you’ve made it clear that it would be more useful if the “might consider” stage was divided into two unique considerations. The main reason for this request has been that these two groups of supporters are in different stages of their donor journeys and should be treated as such. You also let us know that this split will help you in your follow-up and cultivation efforts.

How does this affect me?

In a few weeks, you’ll notice there are now five consideration stages in your Dashboard:

  • Left a gift
  • Interested (previously Considering)
  • Definitely consider
  • Possibly consider
  • Will not consider

You can expect that some leads scores may change slightly. See something that doesn’t look quite right? Let us know by using the chat tool in the bottom right side of the Dashboard or email us at dashboard@imarketsmart.com.

Using our API?

The API will be backwards compatible with the old legacy consideration stages until April 2020. On May 1, 2020 our API will no longer accept our old legacy consideration stages and will only return an error if they are used. Please plan for compatibility with the new consideration stages by April 2020.

If you would like to pull the new considerations (interested, definitely consider and possibly consider) into your CRM, they may refer to our documentation. Once your team has reviewed the updated documentation, you may request a call with our Engineering team by emailing dashboard@imarketsmart.com.

Questions? Feedback?

We look forward to hearing from you! If you have any questions, concerns or just want to say “hi”, please reach out to Elizabeth at dashboard@imarketsmart.com, or use the chat tool on the bottom right side of your Dashboard to have questions answered by a real human!

All my best,

Elizabeth Weiland
Director of Product

marketsmart

Share
Published by
marketsmart

Recent Posts

How to Use Fundraising Automation Emails for Raising Major Gifts

You’ve heard of marketing automation, and you’ve likely heard of fundraising automation too. And if…

1 week ago

New and Improved Fundraising Metrics

The metrics that will actually lead to improved fundraising performance will not be about tasking…

2 weeks ago

Low Dollar vs Major Gifts Fundraising – It’s the Underlying Strategy that Matters, not the Amounts

Low-Dollar vs. Major Gifts Fundraising – Strategy Over Amounts In the nonprofit world, leaders, board…

2 weeks ago

Donor Cultivation: A Term We’re Using Out of Context

"Cultivation." It's one of the most frequently used words in fundraising, but used by so…

3 weeks ago

The Power of Emotional Intelligence in Fundraising: A Lesson from Bill Crouch

Over the last decade, I’ve had the privilege of learning from Bill Crouch, the founder…

3 weeks ago

A Fundraiser’s First Obligation

A fundraiser's first obligation is to philanthropy itself. All ethical fundraisers and fundraising organizations must…

4 weeks ago