Top 10 Reasons Why Gift Officers Won’t Make Outbound Calls to Donors

The reasons why fundraisers won’t make outbound calls to donors are because they are:

  1. FEARFUL: They fear rejection.
  2. CONFUSED: They don’t know what to say.
  3. UNDISCIPLINED: They haven’t set aside time in their calendar.
  4. DISORGANIZED: They haven’t put a system in place for banging out the calls efficiently.
  5. DISTRACTED: Their leadership or colleagues distract them with less important concerns (like meetings to discuss making calls).
  6. DISCONNECTED: They feel they can’t relate to the donor because the donor is better than them although they’ll never admit it.
  7. OVERLY ANALYTICAL: They mistakenly believe they need to do more research to ‘get to know the donor.’
  8. IGNORANT: They don’t understand the value they and their outreach offer the donor.
  9. MEEK: They don’t want to seem pushy or desperate.
  10. PROUD: They think calling donors is beneath them.

Can you add to the list?

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Lyn
Lyn
6 years ago

Here’s another: our MGO’s sit in cubes, making it difficult to have a conversation.

Katherine Swank
6 years ago

UNCOMMITTED: They haven’t made a financial investment in the organization or program or project they’re asking others to invest in.