Smartideas

Straight talk about major, mid-level and legacy gift fundraising to help you be a better fundraiser

Finally, you can learn what words work to raise money!

Last year I worked with Dr. Russell James to present his findings on what words work to raise money (Check out the ground-breaking webinar titled… Read More


Do you have a 'commendation mindset'?

Mark Twain once said, “I can live for two months on a good compliment.” I recently saw that quote and it got me thinking that… Read More


Are you measuring the right performance metrics?

Einstein once said: “Not everything that counts can be counted and not everything that can be counted counts.”We all know that measuring performance is essential… Read More


Top 10 reasons major and planned gift officers fail to generate results

# 10. Too much rapport building (not enough alignment of organizational needs with donor passions and interests) # 9. Talking too much; listening too little… Read More


6 big recommendations from Abila's donor loyalty study about content

“Content is money!” That’s what Abila says. Here are 6 big recommendations from Abila’s donor loyalty study: 1. Spend time on content and your content strategy:… Read More


5 lessons fundraisers can learn from Subway (Yes! The sandwich shop)

Here are 5 great lessons fundraisers can learn from Subway: 1. Ask for feedback. 2. Say please.  3. Use the word “YOU” often. It makes… Read More


12 Fundraising Questions Major and Planned Gift Officers Should Be Asking

Everyone says the number one reason why people give is because they were asked.   I think this axiom might need a bit of a… Read More


Groupthink sucks (here’s how to avoid it)

Remember Candid Camera? In this old episode, they set out to prove how easy it is to get someone to conform.   Unfortunately, today too many… Read More


16 Content Ideas Your Major and Planned Gift Donors Will Love

Infographics Short, “self-contained” emails (with no hyperlinks) that include very brief updates Short letters or online articles (2-3 paragraphs) Highly relevant and targeted medium length… Read More


A harsh reality most fundraisers don’t want to face

What donors value is often their time without you and not their time with you. Ouch! Yep! That’s right. I said it. And I know… Read More


Are you a show up and throw up fundraiser?

I’m sure you’ve run into a bunch of “show up and throw up sales people” in your lifetime. “Show up and throw up selling” is often… Read More


What makes a great Gift Officer great? 5 traits

Great Gift Officers have common traits. Here they are: Genuine curiosity. They ask donors questions and they truly care about the answers. They don’t sound… Read More


Can changing your words help you raise more money?

Here are some of the most powerful words used frequently in advertising: finally suddenly now FREE SALE NEW announcing introducing improved amazing sensational remarkable fantastic… Read More


How fast do you respond to your major and planned gift donors' needs?

The private sector knows all about responding to leads. They know that: The odds of calling to contact a lead decrease by over 10 times… Read More


Stop shaming your supporters!

So I’m out having lunch with one of my fellow CEO buddies. I do that a lot. It’s very lonely being a CEO so I… Read More


5 reasons fundraisers won’t call their hot leads

Here are 5 proven reasons why fundraisers won’t call their leads to ask for donations: Fear of rejection: This is the most common reason for… Read More


6 of the biggest reasons why you don’t get enough major gifts from people with capacity

Here are six of the biggest reasons why you don’t get enough major gifts from people with capacity: Your capable donors, supporters, advocates, staff, and… Read More


Dr. Russell James' Greatest Hits: Free fundraising webinars and eBooks

Want more interesting research from Dr. James? Here you go: News from the Ivory Tower: Webinar   Words that Work: Webinar Words that Work: eBook… Read More


Stop filling space!

This ad for Volkswagen was (and still is) one of the greatest ads of all time. It was simple and powerful. It turned a negative… Read More


What major philanthropists really want from fundraisers

Ronald J. Schiller (a veteran fundraiser with too many accolades to list here) wrote a fantastic book titled Belief and Confidence. In it, he draws… Read More


Proof that planned gifts increase annual giving revenue

We really need to thank our lucky stars for Dr. Russell James!   He painstakingly reviewed 20+ years worth of data from a federally funded,… Read More


Why the difference between “we” and “they” is so tremendous?

First, a really quick story. I was flying home from a speaking engagement last week when I found myself sitting next to a very sweet,… Read More


4 essential questions to ask yourself about your planned or major gift direct mail program

1. Are you really doing direct mail well? I like to say, “Be donor-centric. Be personalized. Be relevant. Or be gone!” If you’re sending tons… Read More


What to do when several in-house departments are fighting over who should ask a big donor for the next gift

First, a quick story: I once heard a story about a University that was getting ready for a big campaign. Not surprisingly, several fundraisers at… Read More


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