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Isn't it about time you loved your career?

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At MarketSmart, our employees don’t have jobs. They either have careers or callings. Why? Because each of us here realizes that the fastest way to become disengaged from our individual efforts is to be made to believe that those efforts are only meaningful because of the paychecks they produce. Careers and callings produce purposeful outcomes. Jobs don’t. Careers and callings have meaning. Jobs don’t. Careers and callings help us make progress toward worthy goals. Jobs don’t. At MarketSmart, our employees don’t have jobs.


Director of Sales

As the Director of Solutions, your core responsibilities are to lead, manage, and hold accountable the Sales Team in its effort to set and achieve the Company’s revenue goals. The Director should provide oversight to the people, processes, and technologies included in selling prospects.

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Director of Customer Success

As the Director of Customer Success, you are responsible for delighting our current customer base in a way that increases revenue expansion and referrals from Customers. The Director of Customer Success is responsible for customers through the onboarding, support, and upserve processes by forming direct relationships with the customer and providing them timely value propositions.

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Director of Product Engineering

As Director of Product Engineering, you develop best-in-class product offerings that support the Company’s revenue generation goals through the design and development of MarketSmart Products. You implement the product vision, set priorities, and lead development initiatives across the Product Suite. You are responsible for making the vision come to life through leading a team of Product Owners, Developers, Designers, and Scrum Master. You ensure the efficacy and integrity of our Product Suite.
MarketSmart’s Director of Product Engineering should be able to:

  • Provide leadership, management, and accountability to the Product Engineering team (Product Owners, Developers, Designers, Scrum Master, etc.)
  • Oversee full software development life cycle, including front-end, back-end, and Dev Ops initiatives by setting requirements, goals, and adhering to timelines
  • Monitor the reliability and performance of all systems, architecture, and infrastructure
  • Ensure system architecture and design is compliant with legal regulations and security best practices
  • Identify and define short and long-term strategies for future Product development based on the Company’s overall objectives and resources
  • Manage prioritization of initiatives across Product Suite to drive the Product Engineering roadmap
  • Ensure qualitative and quantitative data are available for roadmap planning and decision-making

Apply now

 

 

Lead Dev-Ops/Backend Engineer

As a Lead Dev-Ops/Backend Engineer, reporting to the Director of Engineering, you are responsible for supporting the software development life cycle to include: research and development, designing and prototyping, development, testing, deployment, and maintenance.

MarketSmart’s Software Engineer should be able to:

  • Write well-written, testable code following best practices and design patterns
  • Work with third-party API integrations
  • Assist in design and development of relational databases
  • Troubleshoot, debug and upgrade existing systems
  • Support application development and testing throughout the software development lifecycle
  • Improve operations by conducting system analysis; recommending changes in existing policies and procedures
  • Work with the team to carry out code reviews and unit testing of new feature development
  • Present efficient solutions to support the tech-enablement of MarketSmart services

Ideal candidates should have:

  • 5+ years of experience (senior/lead role)
  • AWS experience (Lambda, SQS, Glue, Gateway, S3, Elastic Cloud, RDS, Route 53 DNS)
  • Docker
  • Microservices system design experience
  • Mautic experience
  • Preferred but not required:
    • Exposure to python scripts
    • Familiar with Airflow and Pentaho

    Apply now

Full-stack Engineer

As a Full-stack Engineer, reporting to the Director of Engineering, you are responsible for supporting the software development life cycle to include: research and development, designing and prototyping, development, testing, deployment, and maintenance.

MarketSmart’s Software Engineer should be able to:

  • Write well-written, testable code following best practices and design patterns
  • Work with third-party API integrations
  • Assist in design and development of relational databases
  • Troubleshoot, debug and upgrade existing systems
  • Support application development and testing throughout the software development lifecycle
  • Improve operations by conducting system analysis; recommending changes in existing policies and procedures
  • Work with the team to carry out code reviews and unit testing of new feature development
  • Present efficient solutions to support the tech-enablement of MarketSmart services

Ideal candidates should have:

  • 3+ years of experience (mid to senior level)
  • AWS experience (Lambda, SQS, Glue, Gateway, S3, Elastic Cloud, RDS, Route 53 DNS)
  • Docker
  • Python
  • Angular JS

Apply now

Full-stack/ Front-end Engineer

As a Full-stack/ Front-end Engineer, reporting to the Director of Engineering, you are responsible for supporting the software development life cycle to include: research and development, designing and prototyping, development, testing, deployment, and maintenance.

MarketSmart’s Software Engineer should be able to:

  • Write well-written, testable code following best practices and design patterns
  • Work with third-party API integrations
  • Assist in design and development of relational databases
  • Troubleshoot, debug and upgrade existing systems
  • Support application development and testing throughout the software development lifecycle
  • Improve operations by conducting system analysis; recommending changes in existing policies and procedures
  • Work with the team to carry out code reviews and unit testing of new feature development
  • Present efficient solutions to support the tech-enablement of MarketSmart services

Ideal candidates should have:

  • 3+ years of experience with AngularJS
  • Python (flask, preferred)
  • AWS familiarity
  • Docker (for local dev)

Apply now

Solutions Advisor

Position Filled

We’re looking for a smart, hard-working new business salesperson to join our growing team. You’ll be responsible for setting 50% of your own appointments with prospective customers. The rest will be set for you by our marketing team. Then, you’ll make presentations, build rapport, ask probing questions, answer questions, create and send proposals, follow-up, and close contracts.

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Project Manager

Position Filled

As a Project Manager, you’ll be asked to provide organizational and coordination expertise to the MarketSmart Team and to customers, as needed, to ensure timely delivery of customer product systems and efforts. You should be able to coordinate multiple project deliverables, at the same time, for different customers, understand MarketSmart donor project suite systems and efforts specifications, and ensure successful, on-time, quality implementation of products in accordance with MarketSmart best practices. Ideally, the candidate taking on this role will be efficient and organized, with great multi-tasking and communication skills.

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Scrum Master/Business Analyst

Position Filled

As Scrum Master/Business Analyst, reporting to the Director of Engineering, you will lead the agile process and be responsible for the tools used for software development, product development, and Implementation implementations throughout the Operations organization.

Apply now

 

Software Engineer

Position Filled

As a Software Engineer, reporting to the Director of Engineering, you are responsible for supporting the software development life cycle to include: research and development, designing and prototyping, development, testing, deployment, and maintenance.

MarketSmart’s Software Engineer should be able to:

  • Write well-written, testable code following best practices and design patterns
  • Work with third-party API integrations
  • Assist in design and development of relational databases
  • Troubleshoot, debug and upgrade existing systems
  • Support application development and testing throughout the software development lifecycle
  • Improve operations by conducting system analysis; recommending changes in existing policies and procedures
  • Work with the team to carry out code reviews and unit testing of new feature development
  • Present efficient solutions to support the tech-enablement of MarketSmart services

Ideal candidates should have:

  • 3+ years hands-on web development experience
  • Strong experience in HTML5, CSS3, JavaScript
  • Experience working with AngularJS
  • Experience building scalable and high-performing Python web applications
  • Experience with a Python web framework
  • Experience with REST based APIs consumption and creation
  • Database skills with MySQL, PostgreSQL, etc.
  • Experience with container services like Docker
  • Experience working in Linux environment(s) – Experience using version control (e.g. Git)

Preferred experience:

  • ReactJS
  • Cloud Infrastructure (AWS)
  • Unit testing frameworks
  • Python Flask

Apply now

Service Coordinator

Position Filled

As Service Coordinator, you are the focal point for internal and external support requests coming to the Operations function. Reporting to the Chief Technology Officer, you will interact with our Customers and the Engineering, Product, Implementation, and Customer Success teams to resolve issues and to ensure that all issues are addressed to the right resource(s) based on subject matter and priority.

Apply now

Customer Success Manager

Position Filled

We are looking for a Customer Success Manager to join our Solutions Team. We are looking for a go-getter, who enjoys collaborating and is eager to grow, and wants to be instrumental in our company moving forward. As Customer Success Manager, reporting to the Senior Solutions Advisor, you are the Chief customer liaison representing MarketSmart to our customers while representing the customer to MarketSmart to ensure A) Customers have a successful experience with MarketSmart and B) Supporters have a successful experience with our customers. The Customer Success Manager looks for opportunities for everyone to win!

Four year degree and work authorization required
Apply now

Junior Developer

Position Filled

We are looking for a Junior Developer to join our development team. The right fit would be eager to manage customer issues/tickets, address software bugs, and increase the velocity of the development team. We are looking for a go-getter, who enjoys collaborating and is eager to grow, and wants to be instrumental in our company moving forward. As Junior Developer, reporting to the Chief Technology Officer (CTO), you are eager to solve problems without being told what to do. You are willing and enthusiastic to learn new skills. You are both team, and detail oriented. You thrive on providing great service to our customers serving great causes.

Apply now

Product Manager

Position Filled

We’re looking for a Product Manager to own our Dashboard application that fundraisers use to prioritize and qualify leads. You’ll be responsible for driving retention, revenue and referrals from the Dashboard, creating roadmaps, and working collaboratively with different teams in the company.

Apply now

Business Development Associate

Position Filled

We’re growing (+23% last year) and we want to grow even faster (+50% for next year)! But our products and services are unique. There’s really nothing quite like them. So we’ve learned that the best way to train people who will facilitate the buying process among our prospective clients is to hire people who are willing to learn and be coached. You’ll work directly with an amazing team. Our CEO is a sales master-Jedi. We’ll teach you so you’ll have an opportunity to grow and become a Solutionist (salesperson). You’ll help set-up demonstration appointments (demos). For the right person with grit, passion, character, work ethic, drive and an intense sense of urgency, this position will be a tremendous win – win.

Apply now

Project Manager

Position Filled

We’re looking for a candidate who is coachable, passionate about their work, and hard working for our Project Manager position. Having project management experience is preferred (however, we may have positions available requiring less experience if you are a go-getter and your skills, passion and desire to learn are aligned with our needs). This position is ideal for someone who enjoys being involved in all aspects of multi-channel marketing strategy and execution and interfacing with clients. The position is on-site, full-time, and comes with outstanding medical/dental benefits and profit-sharing 401(k) after a probationary period. We even contribute to our employees’ health savings accounts.

Apply now

Front-end Developer

Position Filled

Are you interested in front-end web design and development, graphic design, and being a part of an amazing, growing team? Are you eager to unleash your awesome creativity and coding skills? Look no further! MarketSmart’s Creative department is seeking a new member with a good eye for design to build impactful websites for non-profit organizations.

Apply now

Marketing Manager

Position Filled

We’re looking for a marketing person who is really smart, energetic and detail-oriented. You’ll write, edit, and create content, repurpose content, post content online, engage with fundraisers by posting comments and discussions in their “online watering holes” (chat groups, social media, blogs, etc.) and post helpful links that will drive traffic back to us. Also, the right person will create 3 different podcasts involving interviews of leaders in the field. And, you’ll help develop in-house training materials and manuals to get new employees up-to-speed (we’re growing and this will help us scale).

Apply now

Business Development Executive (Solutionist)

Position Filled

We can set appointments for you but can you make the presentations, communicate our value proposition, write the proposals, move the deals forward, and close ’em? If so, we need you!

Apply now

Internships



Appointment Setter (Internship)

We have tons of leads. But we don’t even have enough time to call them to arrange an online demonstration. That’s why we need you! We’re looking for one or two very smart self-starters that understand how to generate results, are looking for an opportunity, and are ready to grow and learn.

Apply now

Front-end Developer (Internship)

We’re looking for a part-time front end web design/development intern to join our growing team. If you are super creative, have an eye for design and are familiar with HTML, CSS, and Javascript, this position is for you! Knowledge in PHP/mySQL, Adobe Creative Suite, and Excel is a plus. Communication skills, attention to detail, common sense, and a can-do attitude are non-negotiable.

Apply now

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